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CASE STUDY:

unify customer experiences

The Opportunity

The B2B marketplace is a complex one – especially from your customer’s perspective.  Customers of our client need to access continuing education topics, product information, and attend industry events.  Remembering log in credentials, locations of each website, and coordinating payment was confusing and difficult.

The Solution

After analyzing many off the shelf solutions, Three North conceptualized and built a customized solution that delivered live event management, on-demand training and webinar participation into one training portal.  Eye care professionals could use their Walman sign on credentials to access and pay for all their training needs within a single web interface.

SOLUTION OVERVIEW

Our solution created a seamless user experience by integrating our bespoke event management application built to the needs of our client with AbsorbLMS and GoToWebinar through RESTful web services.  Using our custom single sign-on application, this integration allowed for a single shopping cart solution and multiple payment methods that integrated to Walman’s JDEdwards ERP.

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RESTful Web Services

Responsive Design

Integrated Shopping Cart

Custom Application Development

RESTful Web Services

We connected 3 different applications using RESTFul Web Services as the key connecting point across supporting systems

Responsive Design

We build all our applications with responsive web design techniques capitalizing on the explosive use of mobile devices for interacting with websites.

Integrated Shopping Cart

This solution required a unified approach to checking out for purchases made in our application.  Although there are numerous shopping cart solutions available off-the-shelf, they didn’t quite address all Walman’s needs so we crafted our own.

Custom Application Development

We built a custom event management application with just the right features for our client along with custom connections to two off-the-shelf solutions for delivery of content for training needs.  The result fits like a glove to Walman requirements.

Site Designs

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