Sometimes, the best creative ideas are only as good as the execution.

Your agency’s good.

You’ve worked hard to build your team.

It consistently brings relevant strategy to your clients.
Actionable data.
Breakthrough creative.

And, overall, the cool factor is turned up to 11.

But even the largest agencies sometimes need support to execute their ideas and impress their clients.
That’s where Group O comes in.

Agency Support from Group O

Group O helps some of the world’s best-known brands to optimize their marketing and supply chain operations.

We’re not an agency. But we provide the outsourcing support that clients and agencies need to optimize results.

What exactly does Group O do?

A better question is: What do you need to get done?
We solve a variety of executional challenges for our clients, including:

Rebate and Product Fulfillment

We issue millions of rewards and rebates, totaling hundreds of millions of dollars – and fulfill hundreds of promotional programs annually.

Customer Care / Inbound Sales

We handle millions of customer care contacts via IVR, phone, email, text, fax, social media and more. Even better, we also provide thousands of incremental monthly sales by turning these touches into upsell / cross-sell opportunities.

Merchandising / Asset Management

We manage inventory, inspect product, add software, assemble custom kits and ship millions of items to thousands of locations weekly, ensuring that the right stores get the right materials, on time, every time.

Print Management

We manage production, distribution, quality, compliance and on-time delivery – all while helping our clients save millions of dollars annually.

Data Analytics

Our Ph.D analysts crunch and scrub terrabytes of data, helping our clients decide where to best allocate their marketing dollars.

How does this help my agency?

Group O takes tasks that are non-core to agencies and clients and make them our core. You’ll enjoy:

  • Industry expertise
  • Low costs
  • Capital offset
  • Rapid scalability
  • Cost transparency and predictability

Bottom line: You can focus your team on what you do best... creating strategies and ideas that drive better results.

Who does Group O work with?

We work with some of the world’s best-known brands, with award-winning results.

Industry Expertise

  • Retail
  • Telecommunications
  • Manufacturing
  • High-Tech
  • Pharmaceuticals
  • CPG
  • Food & Beverage
  • Utilities / Energy
  • Public Sector

Other things to know about Group O:

  • 100% Hispanic-owned MBE
  • Founded in 1974
  • 1,200+ employees
  • Headquartered in Milan, Illinois, with more than 50 locations nationwide
  • Quality certifications: ISO 9001:2008, TL 9000, SSAE 16 Type II Compliant, PCI Level 1

Why Group O?

  • 40+ years of experience serving the Fortune 100
  • Unrivaled process improvement expertise
  • Financial strength and stability
  • Commitment to sustainability
  • Diversity spend
  • Proven results

Let’s get together.

We’d love to learn more about your agency and how we might be able to help you drive even better results. If you’d like to connect, drop us a note at:

We look forward to doing great things together!

Group O is a Top 5 Latino-owned Business and National Minority Supplier of the Year.